by RightStar Team | Jul 9, 2020 | Atlassian, Blog
By Derek Fields In my last post, I introduced the idea of using Insight as a general-purpose Object-Oriented database to allow you to extend the Jira data model to capture information about objects and not just about issues. In this post, we will look at how to model...
by RightStar Team | Jul 1, 2020 | Atlassian, Blog
By Derek Fields As a Jira Administrator, you may not think too much about object-oriented databases. In fact, the only time you may think about a database at all is when you have to contact your DBA to get them to do something. In this article, I want to suggest that...
by RightStar Team | May 4, 2020 | Atlassian, Blog
For those of us who administer Service Level Agreements (SLAs) in the Jira Service Desk, the ability to associate a calendar with an SLA is critical to configuring the SLA. Out of the box, JSD comes with 2 calendars: a 9-5 weekday calendar and a 24×7 calendar....
