by RightStar Team | Nov 18, 2022 | Atlassian
As a Jira Admin, you may have run into the problem that you have been asked to create a project with a small number of Issue Types but lots and lots of fields that need to be captured. We see this often with Jira Service Desk projects, where there is a single Service...
by RightStar Team | Aug 24, 2020 | Atlassian, Blog
This is a very short blog to report on something that one of my clients found. It seems important enough and hard enough to detect that it is worth making available to the Atlassian community. My client suddenly found that emails with attachments were being processed...
by RightStar Team | Aug 7, 2020 | Atlassian, Blog
By Derek Fields In my last Blog, I described how to model our Facilities and Equipment for our Facilities Management Service Desk. This week, we are going to create the Jira custom fields that will allow us to put those objects into our Jira tickets and use them to...
by RightStar Team | Jun 24, 2020 | Atlassian, Blog
If you are a Jira admin, you know that the very heart of Jira is the workflow. One of the key jobs that you have is to work with your users to implement workflows that are both simple and effective to meet their needs. I am sure that there are times when your user has...
by RightStar Team | Jun 10, 2020 | Atlassian, Blog
If you are an experienced Jira Administrator, you know that there are a few critical must-have plugins. While there are many paid plugins that I use in almost every client engagement, there are three that I have found invaluable as a Jira admin. Last Log for Jira The...
