by RightStar Team | May 22, 2023 | Blog, BMC
BMC Helix ITSM: The Future of IT Service Management BMC Helix ITSM is a cloud-native IT service management (ITSM) solution that helps organizations improve the way they deliver IT services. With BMC Helix ITSM, organizations can automate IT processes, improve...
by RightStar Team | May 19, 2023 | Blog, Remedy
XTIVIA RightStar is a leading IT service management (ITSM) service provider. They have a proven track record of helping organizations improve their IT service delivery with Helix Remedy ITSM. If you are looking for a partner to help you implement, support, or train on...
by RightStar Team | May 17, 2023 | Atlassian, Blog
While the concepts of asset management and configuration management are related to one another, they are unique, each focusing on a different set of practices. Both asset and configuration management fall under the service management practices of the widely used...
by RightStar Team | May 9, 2023 | Atlassian, Blog
As a technology professional, you’re probably familiar with the Sunday Experience. Imagine a typical Sunday morning: You wake up, go for a walk while listening to music on Spotify, come home and read the news in the Washington Post app, and then catch up on your...
by RightStar Team | May 5, 2023 | Atlassian, Blog
Jira Service Management (JSM) is a popular IT service desk platform that helps teams manage and resolve incidents, problems, and changes as part of their IT operations. As more companies move towards cloud-based solutions, cloud migration has become popular for those...
by RightStar Team | May 2, 2023 | Atlassian, Blog
Jira Service Management is a robust cloud-based platform that enables organizations to manage their IT services and support operations centrally. It features a plethora of tools, including incident management, change management, problem management, and service...