by RightStar Team | Aug 7, 2020 | Atlassian, Blog
By Derek Fields In my last Blog, I described how to model our Facilities and Equipment for our Facilities Management Service Desk. This week, we are going to create the Jira custom fields that will allow us to put those objects into our Jira tickets and use them to...
by RightStar Team | Jul 9, 2020 | Atlassian, Blog
By Derek Fields In my last post, I introduced the idea of using Insight as a general-purpose Object-Oriented database to allow you to extend the Jira data model to capture information about objects and not just about issues. In this post, we will look at how to model...
by RightStar Team | Jul 1, 2020 | Atlassian, Blog
By Derek Fields As a Jira Administrator, you may not think too much about object-oriented databases. In fact, the only time you may think about a database at all is when you have to contact your DBA to get them to do something. In this article, I want to suggest that...
by RightStar Team | Jun 24, 2020 | Atlassian, Blog
If you are a Jira admin, you know that the very heart of Jira is the workflow. One of the key jobs that you have is to work with your users to implement workflows that are both simple and effective to meet their needs. I am sure that there are times when your user has...
by RightStar Team | Jun 10, 2020 | Atlassian, Blog
If you are an experienced Jira Administrator, you know that there are a few critical must-have plugins. While there are many paid plugins that I use in almost every client engagement, there are three that I have found invaluable as a Jira admin. Last Log for Jira The...
by RightStar Team | Jun 3, 2020 | Atlassian, Blog
Do you regularly download the same Jira filters to Excel to create pivot tables and reports? If you do, you need to know how to use Excel’s built-in ability to retrieve CSV data directly from the Web and how to use it to make updating these reports simple and fast. As...
