by RightStar Team | Nov 1, 2024 | Blog, BMC
BMC Helix ITSM BMC Helix ITSM is a leading ITSM solution with robust Ticket Management capabilities. We have a short video that walks through how to manage tickets (Incidents and Work Orders) in the solution: For more information, see this website...
by RightStar Team | Sep 10, 2024 | Atlassian, Blog
RightStar is an Atlassian Platinum Solution Partner that provides managed services and support for Atlassian tools, including Jira Service Management. Support is provided by skilled and certified Atlassian engineers for all Atlassian products. The Managed Services...
by RightStar Team | Sep 5, 2024 | Blog, BMC
You may have heard that BMC Software recently acquired Netreo, a software company that helps organizations deliver digital experiences through real-time visibility into performance and availability of applications deployed in the cloud, on-premises, and within hybrid...
by RightStar Team | Sep 3, 2024 | Atlassian, Blog
Let’s dive into the latest enhancements to Jira Service Management, which simplify and amplify the efficiency of service operations. Jira Service Management updates include: Asset Management: You can now monitor the health of your asset/CI data, assess the accuracy...
by RightStar Team | Aug 27, 2024 | Atlassian, Blog
Forrester Research highlights Atlassian Jira Service Management as a pivotal ESM tool, focusing on its capacity to streamline team collaboration and enhance service management. Here’s what they had to say: Atlassian Simplifies Team Collaboration: Jira Service...
by RightStar Team | Aug 22, 2024 | Atlassian, Blog
Confluence, developed by Atlassian, is a powerful tool that allows you to create, collaborate, and organize your work all in one place. It enables each team member to access the information they need effortlessly. Confluence is the ideal team workspace that fosters...
