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What is Confluence and the Business Benefits?

Confluence, developed by Atlassian, is a powerful tool that allows you to create, collaborate, and organize your work all in one place. It enables each team member to access the information they need effortlessly. Confluence is the ideal team workspace that fosters...

Reasons to Switch to Jira Service Management

Is there a compelling reason to switch to Jira Service Management? No, not one reason, but many reasons to switch. Flexibility and Customization Jira Service Management is highly customizable, allowing organizations to tailor workflows, ticket management, and...

BMC Helix Service Management 23.3.02 Release

BMC Helix Service Management 23.3.02 release is now available BMC has announced the release of ITSM 23.3.02 and we wanted to let you know about some of the cool features in it! First, there are now Progressive Web App (PWA) screens for Release. This means Release...

Quick Overview of Helix ITSM

Navigating the complexities of IT service management (ITSM) requires a solution that meets the demands of today’s digital landscape and anticipates tomorrow’s needs. BMC Helix ITSM stands at the forefront of this field, offering features designed to...